Shipping policy

Shipping Policy – Exclusive Interiors UK

Effective Date: 10/03/2025

At Exclusive Interiors UK, we are committed to delivering high-quality furniture and interior products efficiently and safely across the UK. Please review our shipping policy below for details on delivery times, charges, and conditions.

---

1. Shipping Coverage

• We currently ship across the UK (England, Scotland, Wales, and Northern Ireland).
• If you require international shipping, please contact us before placing an order.

2. Processing Time

• Orders are processed within 2-5 business days after payment confirmation.
• Custom or made-to-order products may require additional processing time, which will be communicated during checkout.

3. Delivery Time & Charges

• Standard Delivery: Estimated 5-10 business days.
• Express Delivery: Available for select locations (additional charges apply).
• Delivery Charges: Shipping fees vary based on order size, weight, and location. Exact charges will be displayed at checkout.

4. Tracking Information

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order through our shipping partner’s website.

5. Delivery Terms

• Deliveries are made Monday to Friday (excluding public holidays).
• Someone must be available at the delivery address to receive the order.
• Large furniture deliveries may require assistance for unloading.

6. Damaged or Missing Items

• If your order arrives damaged or incomplete, contact us within 48 hours with photos and order details.
• We will arrange for a replacement or refund as per our policy.

7. Delays & Exceptions

• Delivery times are estimates and may be affected by weather, holidays, or unforeseen delays.
• Remote areas may experience longer shipping times.
• Custom-made items have extended delivery timelines.

8. Contact Us

For any shipping-related queries, reach out to us:
📧 sales@exclusiveinteriors.uk
📞 +44 7947 376244